Q: How do I get rid of the black edges around my movie?
A: You can cut off the black edges around your movie video by the "Crop” feature of our program. Click the "Crop" icon and crop your movie video using the provided methods in the crop window.

Q: How can I get the best MP4 quality?
A: Please select H264 MP4 format from Format drop-down list. But please note that it will take you more time than to select other output formats. Additionally, it also makes difference when you raise video bitrates and audio bitrates.

Q: I just want a clip/segment of my video. Is it possible?
A: Surely, after you add the video to the program, please enter the Trim mode, and then start to make a video Clips as per your requirements.

Q: I want to capture the current image of my movie, is it possible and how to get it?
If you like the current image of your movie you can use the “Snapshot” option. Just click the “Snapshot” button the image will be saved and you can click the “File” next to “Snapshot” button to open your picture. You can select the destination of the picture by clicking the “Preferences” button. As default the captured image will be saved at: C:\Documents and Settings\Administrator\My Documents\Aiseesoft Studio\Snapshot.

Q: How do I make my backup in a good order?
A: You can click “Search” button. Aiseesoft iPod Manager for Mac sorts your songs and video into “Grene”, “Artist” and “Album” 3 classes.

Q: Is it possible to make part of the movie or music as iPhone Ringtone, and how can I do it?
A: Absolutely, you can. You just drag and click the start & end slider to set your wanted segment, or type the start & end time in the corresponding text box directly to get the exact segment. You also can pre-listen the converted audio before generate.

Q: Is it possible to to edit the iPhone ringtone?
A: You can edit the added iPhone ringtone by click "Generate", it's easy for you to rename the iPhone ringtone or remove it from your iPhone directly.